How to Choose a Freight Forwarder

If you import into the UK or export from the UK, you are most likely to either have a freight forwarder, or will be looking to choose a freight forwarder.

Here are a few questions that might be important to consider before choosing your freight forwarder:

Does your freight forwarder have links to or experience in importing or exporting to your origin or destination countries?  Here at Mercator, we are part of a global network of independent freight forwarders.  This means we have a personal freight forwarding contact in virtually every country in the world, allowing us to draw on local knowledge that other freight forwarders may not have access to.

Does your freight forwarder have time to spend talking through options and processes?  As an independently run freight forwarding agent, Mercator’s experienced freight forwarders have the expertise and the time to deliver a first class service.  When you choose us as your freight forwarder, you will be assigned a personal contact, your logistics expert if you like.  This freight forwarder will be personally contactable via email and telephone, and will keep you updated with your shipment every step of the way.  It is not coincidence that our first customer back in 1991 is still our customer today.

Does your freight forwarder listen to your forwarding needs and the needs of your business?  We understand that it is important for your freight forwarder to be working with you.  This is why we will do our upmost to deliver your goods on time, and keep you in the loop throughout your shipments movements.

Can your freight forwarder cope with a complicated shipment?  As an independent freight forwarder, we have the time and the expertise to deal with complex shipments.  Whether you have an out of gauge cargo shipment, or a delicate load, Mercator Cargo can assist you.

If the above points are important to you and your business, why not give one of our freight forwarders a call to discuss how we can help your business.  Even if you’d like to just have a chat and get a quote, you are under no obligation to take up our services if you decide not to.

So to compare our service with your current freight forwarder, give us a call today – Tel. 02392 756 575. Email: sales@mercatorcargo.co.uk.

 

Request a Quote for Freight Forwarding Services

Recent Freight Forwarder Experience Posts

aeroplane flying through the clouds

Air Freight from Japan to the UK

Mercator regularly handles air freight from Japan to the UK on behalf of our customers. …

Pallet Shipping from the USA to the UK

UK-based freight forwarder, Mercator, regularly handles freight between the UK and the USA.  One of…