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Blog Archives

Why Choose a Family Run Freight Forwarder?

If you’re in the market to find a new freight forwarder, you might consider choosing a family-run business to work with.

Mercator Cargo was founded by Paul, our MD, in 1991.  It was a brave move to leave his job with his father and recalls his first day of business, sitting in the new office, waiting for the phone to ring.  It did ring, and that first customer is still our customer today.  This really speaks volumes about Mercator Cargo as a business.

Our ethos is simple: to provide a first class freight forwarding service to each client no matter how large or small.

Our founder, Paul, is still very much a part of the business today, after over forty years in the shipping business.  Over fifty percent of our workforce are part of Paul’s family, and we have family business values at the heart of everything we do.

We are a relatively small team, but all our freight forwarding experts have spent their entire careers in the shipping industry, teamed with Paul’s forty years experience and motto ‘there is no such thing as can’t’, we are well equipped to deal with any kind of shipping task.  Another benefit is you will be assigned a designated point of contact who will deal with all your shipping, so that you have continuity and our freight forwarder understands your business.

Paul founded the global freight forwarding network Marco Polo Line (MPL) in 2008 with three other shipping agent MDs from around the world.  MPL is a network for other small – medium independent freight forwarders like Mercator Cargo.  Criteria to become a member is strict, and all members are assessed to ensure they are trustworthy and share the same values as Mercator Cargo.  This network means that we have personal contacts in almost every country around the globe, so no matter where your cargo goes, you know it will be in safe hands.  This is an unusual benefit for an independent freight forwarder to offer (to have such a network normally, the business will be a giant multi-national corporation).

If you are looking for a reliable and experienced freight forwarder, then give us a call today to discuss how our business can work with your business – Tel. 02392 756 575. Email: sales@mercatorcargo.co.uk.

 

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Freight Forwarder Mercator Cargo Attends Annual Conference in Cape Town, South Africa

Marco Polo Line (MPL), a global network of independent freight forwarders held its annual conference last week in Cape Town, South Africa.  Mercator Cargo is a founding partner of the network, and this year our representatives were Paul (our MD) and Myles (our Director).

There were just over ninety freight forwarders from across the world in attendance this year.  The annual conferences allow Mercator the opportunity to network with other freight forwarders that we work with on a regular basis.  This has great advantages to our service offerings globally, for example, if there were a problem at your cargo’s destination, we could call on our local freight forwarder there to resolve the issue.  Having contacts in most countries also means we have access to valuable local information, for example customs and document requirements.

We believe that being part of the global network MPL enhances our service we offer to our customers.  As an independent freight forwarder, we pride ourselves on providing a personal service to our clients no matter how large or small.

If you’re looking for an experienced freight forwarder to handle your shipments, whether they are imports or exports, then give us a call to discuss your requirements – Tel. 02392 756 575. Email: sales@mercatorcargo.co.uk.

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Freight Forwarding – Why Choose an Independent Freight Forwarder

Mercator Cargo has been running for over twenty years now and is still run and managed by the same founding family.  Mr Paul (our MD) has been in the industry for almost forty years, and our imports and exports team have extensive knowledge of the freight forwarding industry.

Mercator Cargo is an independent freight forwarder.  But what does this mean to you as the import or export customer?  Traditionally, independent freight forwarders have had the means and the advantage of offering their customers a high quality personal service.

An independent freight forwarding outfit has excellent capabilities of being flexible with their customers, and the ability to be agile and respond quickly to their customers’ need for convenience.  By having this valuable service, good rapport with customers, and formed links with other independent freight forwarders (via a global network), independent freight forwarders have the ability to offer just as comprehensive freight forwarding service, if not a better service than larger logistics companies.

The advantage of an independent freight forwarder being a part of a global network, is also something which can set apart one forwarder from another.  Mercator Cargo is a founding partner of the independent freight forwarder network Marco Polo Line.  The global network is made up of other independent freight forwarders from all around the world.  The advantage of being part of this network includes having personal contacts in almost every country in the world, local knowledge around the globe, ability to offer door-to-door services in most countries, and tried and tested worldwide partners.

Independent freight forwarders, such as Mercator Cargo, have traditional strengths of innovative and bespoke premium services, teamed with the added value of thorough knowledge of their clients businesses and service.

If you’re looking for a reliable service from an independent freight forwarder, then call us today to discuss your shipping needs – Tel. 02392 756 575. Email: sales@mercatorcargo.co.uk.

 

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Freight Forwarding News – Benefits of Freight Forwarders Belonging to a Global Network

Mercator Cargo is a founding member of the global freight forwarding network Marco Polo Line (MPL).  What does this mean for you, the potential (or existing) customer?

Marco Polo Line was founded with the intention to give independent freight forwarders (like Mercator Cargo) advantages that the bigger freight forwarders have traditionally enjoyed over the independent forwarders.

The first, and biggest impact that Mercator finds invaluable on a daily basis (both for our customers, and our operations in the office) is the personal contacts that we now have globally.  Marco Polo Line holds annual conferences, where members can meet face-to-face and build working relationships.  Mercator Cargo takes full advantage of these conferences, sending at least two members of the freight forwarding team.  These personal contacts allow Mercator to arrange shipments seamlessly, using valuable local knowledge, and offer to-door shipments in almost any country in the world (thanks to our global partners).

The other advantage is that members are ‘vetted’, tried and tested (you cannot join MPL by just filling a form in).  Membership is monitored, so if there are problems, these can be raised and eradicated.  This means that our partner offices are trustworthy and reliable to handle your shipments, where ever they are in the world.

These are just a few examples of the benefits of choosing Mercator as your freight forwarder.

Contact us today to discuss how we can help you with your freight forwarding needs – Tel. 02392 756 575. Email: sales@mercatorcargo.co.uk.

 

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