Due to the ever-changing situation in the UK and around the world, businesses and sectors are having to react on a daily basis to new challenges. We have seen changes to requirements for some physical documents upon import into the UK, temporary storage at ports extending opening hours, and postponement of some new digital import systems.

In these times, it is so important for your freight forwarder to be well informed and at the forefront of the advice and changes to everyday operations. Mercator is keeping a close eye on the changes being brought in daily and assisting our customers as such with their import and export movements.

All our staff are working from home, with the exception of our Managing and Finance Directors (Paul and Julie – who live together), so that we have presence in the office for any documents that arrive and to have access to any paperwork in the office that is required. If you call our landline (023 92 756 575) it pings out to all our operational staff whether they are in the office or at home, so rest assured someone will be available to answer your call.

Mercator remains at your disposal for your shipping requirements and thanks to our contacts through MarcoloPoloLine throughout the world, if you need an update for another country, we can certainly assist with this by getting in touch with our freight forwarding partner office in that location.

We thank our customers for their continued support and welcome any new enquiries: +44 2392 756 575 or email sales@mercatorcargo.co.uk

 

Get in touch for help with your shipping

Please note we are unable to handle personal shipments.