Mercator’s freight forwarding team continues to work from home arranging import and export shipping across the globe. We have minimal staff in the office to ensure the continual running of documentary requirements for both imports and exports.
Each member of our team is contactable within office hours via email and also telephone. Calling our business landline (023 92 756 575) pings each of our operational team, one of whom will answer your call and assist accordingly.
This week we have seen customers who had previously slowed down their shipping pipeline due to the Coronavirus outbreak, begin to take advantage of depressed freight rates in the market, particularly from China. Several of our customers have confirmed orders for goods from China and are exploring their shipping options to the UK within the next few weeks.
At the moment sea freight rates are reasonable, some trade routes are actually a lot lower than we have seen for many years. We do expect that once the lockdown is lifted, both here in the UK and also around the world, that freight rates will increase, space will be at a premium, and there may be some delays in shipping.
Air freight is still oversubscribed and underperforming. We are urging customers to consider sea freight right now if at all possible.
If you are looking for a proactive freight forwarder who is currently 100% operational, then get in touch and speak with one of our team +44 2392 756 575 or email


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    Please note we are unable to handle personal shipments.