It is business as usual for UK based freight forwarder, Mercator. Our office is open for normal working hours, manned by George, Paul and Julie. The rest of the team continue to work remotely, also in normal working hours. We are being as productive as usual, handling the same amount of freight as pre-lockdown, taking new enquiries and maintaining the high standards of communications that our customers are used to.
All of the team are available on their usual email addresses, and calling the office landline (023 92 756 575) will call George, Mark and Alex simultaneously. We will always have someone to take your enquiries or pass a message on for a call-back (in office hours). We are proud that our team are still able to offer our customers a high standard of customer service, despite the current situation.
Sea freight is getting busier by the day with blank sailings, or much reduced sailings. Demand will soon start to outstrip supply. Air freight rates appear to be reducing and recovering from the sudden hit taken earlier in the pandemic.
Please contact our team if you would like to discuss a certain route or rates for a fuller picture: call +44 2392 756 575, email, or fill the form in below and a member of our team will be in touch

Get in Touch with our Freight Team

    Please note we are unable to handle personal shipments.