Mercator is a UK based customs clearance agent.  We deal with clearing goods through UK customs on a daily basis.  Our clearance services cover all UK ports, air and sea, including customs clearance at Felixstowe, Southampton and London Gateway, and airport customs clearance at Gatwick, Heathrow and Manchester.

Our Import Team specialise in all aspects of UK import shipping.  We can handle all shipping services you require.  For example, if you need an agent to handle the pick-up of your goods in the USA, sea freight to the UK, customs clearance at the UK port and onward delivery to your door, we can help.  Likewise if you just need clearance at the UK port because the freight aspect is covered with a buying term you have agreed with your supplier, we can help.

Ideally, it is best to talk to a UK customs clearance agent even before you have bought your goods, as sometimes there are certain restrictions, or particularly heavy duty charges on some types of goods.  An example is ceramic tiles from China, there is a very steep ‘anti-dumping’ duty designed to “allow the EC to take action against goods that are sold at less than their normal value”.  So it’s a good idea to check you know there will be no nasty surprises.

Our import customs clearance team can help you calculate any VAT & duty that is payable upon arrival in the UK.  The amount of import VAT & duty depends on the nature of the goods and their value on the commercial invoice.  Most of our customers appoint us to handle their VAT & duty payments to HMRC, to allow swift clearance through customs, avoiding any high charges associated with delays.

In short, we can hold your hand through the whole process of UK importing and UK customs clearance, advising all costs and when they are payable so that you know what to pay and when.

Whether your shipment is yet to leave its destination, it is on the water, or has already arrived in the UK, our team are ready to get your customs clearance assignment started when you are.  So give us a call to discuss your customs clearance requirements +44 2392 756 575 or email us on, or please feel free to complete the form below and we’ll be in touch.


Request a Quote for UK Customs Clearance and/or onward UK Delivery

    Please note we are unable to handle personal shipments.