Have you had problems with your shipments recently that your freight forwarder has not attempted to resolve for you?
When you call your freight forwarder do you always speak to a different person, and therefore lack continuity?
Are you unhappy with the service that your freight forwarder provides?
Does your freight forwarder not have the specialist knowledge needed to handle your shipments?
If the answer to any of the above questions is ‘yes’, then it is time you looked to change your freight forwarder. Having a freight forwarder that does not fit or understand your business can be very costly to you and your company.
Mercator Cargo is an independent freight forwarder based in the UK and has been running for over twenty years under the same managing family.
At Mercator we pride ourselves on excellent customer service. If (and we mean IF) there was a problem with your shipment, we would endeavour to sort it for you, it is after all our job. Remember we are working for you.
When you choose Mercator as your new freight forwarder you will be appointed a personal contact here in the office. This experienced member of our team will handle all your shipments and be in contact with you personally about the movements of your goods.
Mercator is a founding partner of a global network of freight forwarders. Our membership in this network means we have personal contacts in over 90 countries worldwide. We regularly attend the network conferences which means we have built excellent working relationships with other forwarders globally. This will benefit you as a customer because we can offer ‘to door’ shipments in almost every country and we have valuable local knowledge where ever your cargo goes.
Our freight forwarding team is long-standing and the majority are part of the managing family. This is huge strength because it means our best interests for you as the customer are at the heart of what we do. Each member of our team cares for the company and our customers.
Now that you know you’re looking for a new freight forwarder, why not give Mercator a call now to discuss what we can do for you and your business – Tel. 02392 756 575. Email: sales@mercatorcargo.co.uk.
Mercator Cargo celebrates its 22nd birthday this week. Paul (our MD) set up the international freight forwarding provider in 1991 after fifteen years already in service in the international forwarding industry.
In 1991 Mercator was based in London and has since grown to a core team of five experienced freight forwarders plus admin staff. The majority of the international freight forwarding team are family with personal interest in the businesses performance and customer care. This is a great strength, as it makes our core ethos to ensure that the customer is happy. We pride ourselves on excellent, personal service in the international freight forwarding industry.
Mercator has now been based in Portsmouth for 15 years with the wealth of international freight forwarding business support and experienced shipping personnel in the area. Two of our experienced international freight forwarders are local to Portsmouth with previous years’ experience in shipping and logistics.
The international freight forwarding industry has changed over the past twenty years when faxes and telephones were the main communication tools, now Skype and emails. Business advertising was in the international freight forwarding magazines, now it is online and website promotion.
Although Mercator has kept up with the times in many ways, we pride ourselves to be old fashioned in core business values – that is our main aims are customer care and satisfaction, we listen to what our customers’ needs are and provide a service to fit that. Each of our freight forwarders in the office have a personal client list that they take care of, so if you were to choose us as your international freight forwarder, you would always be dealing with the same shipping expert.
If you are looking for an international freight forwarder provider for air, sea or road freight worldwide, then get in contact for a discussion of your requirements and a quotation – Tel. 02392 756 575. Email: sales@mercatorcargo.co.uk.
10, St George’s Business Centre,
St Georges Square,
Portsmouth, PO1 3EZ, UK
Mercator is a family-run, UK based independent freight forwarder, offering highly effective sea, road and air freight services around the world.
