George Goehlert
Business Development & Director
Mark Randall
General Manager
Sophie Milnes
Finance Director
Mercator’s award winning shipping team has a straight forward commitment to put the customer first in the belief that a satisfied customer will be a repeat customer.
In case you hadn’t already guessed, we are a family run business. Most of our team have been with us over 5 years, some over 18 years! People stick around as we are a friendly bunch and always play as a team. We are a small office, which means we work together closely as a team, with great communication and a collaborative approach, which we feel allows us to go that extra mile for our customers. In our business, customer is king.
Management Team
George Goehlert
Business Development & Director
Mark Randall
General Manager
Sophie Milnes
Finance Director
Client Services Team
Jess Patrick
Import & Export Operator
Christine Yan Ting Li
Customs Clearance Operator
Claire Linkhorn
Finance Assistant
Business Development & Director
George joined us in 2010, and after 18 months out travelling the globe, returned to us at the beginning of 2014.
George began his career with Mercator in the Finance Department, so has a good overview of the business as a whole.
George now heads up the company’s business development, overseeing the operations of both import and export clients, and supporting the Operations Team. Also heavily involved with MarcoPoloLine, George works closely with our international agents.
General Manager
Mark joined Mercator in 2007.
Responsible for routing cargo that is destined for and arrives into the UK, Mark heads up a number of our long-term accounts with our import clients, handling paperwork, customs clearance and transportation from sea and air ports.
Mark’s specialities include dry food goods, furniture and oriental carpets. Mark became our Operations Manager in 2018 and heads up the Import Department, ensuring the team manage all our customers’ imports effectively and efficiently.
Finance Director
Sophie joined Mercator in 2012 and is responsible for the finance management, including ensuring company finances are monitored and handled efficiently and that all client customs charges to HMRC and payments are managed effectively.
Sophie also heads up the company’s marketing and HR matters.
Import & Export Operator
Jess joined the team in 2017.
Jess’s workload spans both the import and export department. Working alongside Mark with imports and George with exports, Jess has received excellent levels of mentoring from the senior team and handles his own caseload of clients.
The latest customs clearance training and multimodal experience makes Jess a vital cog in the team.
Customs Clearance Operator
Christine joined our team in 2022.
Currently supporting the import department with UK customs clearances, Christine is well versed and experienced in the latest HMRC procedures and systems. Christine is also supporting George with a few key accounts, handling import sea and air freight.
Finance Assistant
Claire joined the team in 2018.
She works alongside Sophie in the Finance Department, monitoring and processing debtor and creditor lists.
Claire supports Sophie with reporting, outgoing payments and cashflow management.