Whether you have a full shipping container or a single pallet via LCL (less than container load) arriving into Southampton, you will need to arrange for Southampton customs clearance.

Direct Links with Southampton Port

Southampton customs clearance will typically be completed by a UK based freight forwarder, such as Mercator.  We have direct links with the major ports, and complete our own customs clearance declarations at Southampton for our clients on a direct basis.  Our direct links and inhouse processing means that we can provide our clients with a seamless and speedy service when it comes to Southampton customs clearance.

AEO Accredited Customs Clearance Agent

In 2024 Mercator was appointed as an HMRC approved Authorised Economic Operator (AEO) agent.  This accreditation emphasises our commitment to compliance and accuracy when it comes to customs clearance.  Being an AEO agent requires us to uphold high standards in tax and customs compliance, follow internal processes and procedures, maintain accurate records, and ensure accuracy. When you work with an AEO accredited company, you can be safe in the knowledge that you are working with an entity which is committed to high standards and has been thoroughly inspected and approved by HMRC.

Getting Started with Southampton Customs Clearance

Once you appoint Mercator to complete your Southampton customs clearance, we will require you to complete some simple onboarding paperwork to set you up on our system, alongside sharing the commercial documents for the import shipment: bill of lading, commercial invoice, packing list, certificate of origin (if applicable), commodity codes and your EORI/VAT number for your company. 

Import VAT & Duty Payable

Import VAT and duty might be payable depending upon the commodity code for the goods.  You can look the commodity code up on HMRC’s trade tariff, which will give you an indication of levels of VAT and duty depending on the origin of the goods.  Import VAT can either be paid up front to HMRC (either directly, or via Mercator if preferred) or accounted for on your company’s periodic VAT return (PVA – postponed VAT accounting).  Unless you have your own duty deferment account, import duty will need to be paid for upfront, again either directly or via Mercator. 

Delivery to your door

In cases where you have an incoterm which does not include delivery to door, Mercator’s import team can handle delivery to your door by calling on our preferred hauliers based in Southampton.  If you have incoterm DAP agreed, Mercator can act as the customs clearance agent.

Get in touch with our team to request a quote for Southampton customs clearance, either with or without delivery to door.  You can get in touch by calling (+44) 02392 756 575, emailing sales@mercatorcargo.co.uk or completing the form below and someone will be in touch.

Request a Quote for Southampton Customs Clearance

Mercator was recently tasked with handling a UK export of cabling for sea freight shipping to VietnamSea freight to Vietnam from the UK typically takes 35 days port to port depending on routing.  The routing for this sea freight to Vietnam was Felixstowe to Vung Tau.

Due to the nature of the cabling being out of gauge in height (in excess of 3 meters diameter on the reel), the shipment was deemed most suited to be transported on two 20’ flat rack containers.  Utilising flat racks accommodated for the extra height of the shipment, and flexibility with loading and lashing the reels.

Mercator’s export team handled this shipment on a CFR basis – meaning we collected the shipment from the exporter (shipper), loaded and lashed on to the flat racks, transported to the port for export, completed UK export customs clearance, and arranged the sea freight shipping to Vietnam.

Our team has a wealth of experience in handling complex oversized shipments for export from the UK.  Whether it is out of gauge, bulky machinery which requires specialist handling for loading and lashing, or heavy plant machinery which cannot be shipped RORO, our team can handle the process for you from start to finish.

Our capabilities cross borders and we can handle complete door to door shipping if required, thanks to our membership of the freight forwarder network MarcoPoloLine.  We have vetted and reliable partners across the globe including in Vietnam who we can call on for assistance to get your shipment safely to its destination.

Whether you have an out of gauge shipment requiring specialist equipment, or a single pallet, for sea freight shipping to Vietnam, get in touch with our team who will be glad to provide you with a quote.  To get in touch you can call (+44) 02392 756 575, email sales@mercatorcargo.co.uk or complete the form below and someone will be in touch.

Request a quote for sea freight shipping to Vietnam

Mercator’s export team regularly arranges shipping to the US from the UK.  Our team handles a mix of sea freight from LCL (less than container load), FCL (full container load) and out-of-gauge (OOG) cargo

Our freight forwarding team most regularly handles dry 40’ and 20’ shipping containers as full loads (FCL).  For export shipping to the US from the UK, we see a lot of commercial commodities: parts, engineering components, and machinery.

One of the quickest routes is to the East Coast of the US from the UK which can take as little as 7 days port to port.  Once you have added a few days in the UK for loading, arriving at the port before the cut off, export customs clearance and VGM, and a few days in the US for the vessel to be unloaded, US import customs clearance and delivery to door, you can achieve a door to door shipment in less than 20 days.

At Mercator we are able to arrange shipping to the US on any incoterm, from FOB through to DDP, thanks to our membership of the freight forwarding network MarcoPoloLine.  Once your shipment to the US has arrived in the US, we will appoint our agent to complete the shipping process according to the incoterm that the goods are sold on.  The beauty of this arrangement is that you will deal with the same contact in our office for the entire journey, simplifying and streamlining your export processes.

If you have requirements for shipping to the US from the UK, then get in touch with our team who will be happy to provide you with a quote whether it is a single pallet or multiple shipping containers.  Mercator has been trading for over 30 years, we have accounts, contacts and rates with the major shipping lines, direct links with the UK ports, and AEO status.  So you can be sure that you are dealing with an established and reputable UK-based freight forwarder.  To get in touch with our export team, you can call (+44) 02392 756 575, email sales@mercatorcargo.co.uk or complete the form below and someone will be in touch.

Request a Quote for Shipping to the US

UK based freight forwarder Mercator is delighted that George (one of our Directors) has been awarded with the qualification of a Dangerous Goods Safety Advisor (DGSA).  After rigorous in depth learning and examinations, we are now equipped with an inhouse Dangerous Goods Safety Advisor. 

Having a Dangerous Goods Safety Advisor is a requirement if you are transporting dangerous goods.  Traditionally, Mercator has employed an external consultant to fulfill the role, however, now having George fully qualified means that he will be able to draw up dangerous goods notes (DGN) in a timely manner, directly advise our customers of packaging and packing requirements, and offering a value added service to our customers. 

Our team handles various dangerous goods for import and export from the UK.  If you are looking for a freight forwarder who can advise and understand your requirements for handling and shipping dangerous goods, then get in touch with us to see how we can work together.  You can get in touch with our team by calling (+44) 02392 756 575, emailing sales@mercatorcargo.co.uk or completing the form below and someone will be in touch.

Request a Quote for Shipping Dangerous Goods

Mercator’s export team was recently tasked with shipping machinery to China including the transit, loading and lashing of the piece of machinery on a 20’ flat rack shipping container and sea freight to China.  This consignment of machinery was out of gauge as it hung over each side once loaded, this, combined with ability to load and lash, resulted in utilising a 20’ flat rack container for shipping to China. 

For this task of shipping machinery to China, we were instructed to handle the shipment as CIF for the UK exporter (the “shipper”).  CIF means that the shipper is responsible for the cargo and risks from their door up to the port in the destination country. 

Our team arranged for the machinery to be picked up from the shipper and delivered to our partner warehouse where the piece was loaded and lashed securely onto the 20’ flat rack shipping container.  Once secured and ready for transit, the shipping container was transported to Felixstowe port for sea freight to China, which our team also handled from Felixstowe to Shanghai port. 

Once the shipment arrived in China, the responsibility and risk transferred to the consignee (the importer in China), handled by our partner agent based in Shangahi, thanks to our membership of the freight forwarder network MarcoPoloLine. Our export team is well versed in shipping machinery across the globe using a variety of shipping container types and destinations, including USA and Canada.

If you have a piece of out of gauge, or particularly awkward machinery for shipping, get in touch with our team who will be able to provide you with a quote for export shipping.  You can contact us by calling (+44) 02392 756 575, emailing sales@mercatorcargo.co.uk or completing the form below and someone will be in touch.

Request a Quote for Shipping Machinery to China

We were recently assigned to handle four FCL (full container load) 40’ high cube containers for export to Malaysia from the UK.

Our export team organised loading the shipping containers at the customer’s site, UK export customs clearance, VGM (weighing of the containers at the port of export), delivery of the laden containers to Felixstowe port and sea freight to Port Kelang, Malaysia.

Currently, due to the issues in the Red Sea and therefore the diversion around the Cape of Good Hope, sea freight between the UK and Malaysia is taking around 50 days port to port.

As with all sea freight sailings, there is a cut off date for vessels whereby the laden shipping containers are required to be on quay to reach that sailing, this adds a few days at the beginning of the shipping process.  Once the shipping container has arrived at destination, there will be a few days to wait for the vessel to unload and for local customs clearance to be carried out.

If you have a shipment from the UK for export to Malaysia, get in touch with our team of experienced freight forwarders who will be able to provide you with a quote for sea or air freight.  You can get in contact by calling us on (+44) 02392 756 575, emailing sales@mercatorcargo.co.uk, or by completing the form below and we will be in touch with you.

Request a Quote for UK Export to Malaysia

Mercator is delighted to have been awarded Authorised Economic Operator (AEO) status by HMRC.  Conducting business with a company holding AEO status means you are dealing with an entity which has been proven to uphold certain standards in tax and customs compliance, customs record keeping, practical standards of competence, and financial security.

On a practical note, customs clearing goods with an AEO accredited clearance agent, means you and your company can benefit from efficient and compliant customs controls and procedures for both imports and exports.

A great deal of work has been put into our customs clearance processes and AEO application, including thorough inspections and audits conducted by HMRC.  Achieving AEO status is a testament to our team for maintaining these high standards.  Congratulations especially to our Directors who worked so diligently on the project.

If you are looking for a trustworthy freight forwarder based in the UK, for imports or exports, please get in touch with our team to discuss your requirements. You can contact the team by calling (+44) 02392 756 575, emailing sales@mercatorcargo.co.uk or completing the form below and someone will be in touch.

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What is Consolidated Shipping?

Consolidated shipping is where a number of orders from different suppliers are combined in to one shipment.  For example, if you were buying goods in the USA from more than one company, you could arrange to have all the orders delivered to a warehouse where they could then be consolidated and shipped together as one shipment.

What are the Benefits of Consolidated Shipping?

By consolidating a shipment, you can streamline your delivery process, save money on shipping costs and even reduce carbon emissions. 

Can I send a consolidated shipment via sea or air freight?

Consolidated shipments can be sent via sea, road or air freight.  In the case of sea freight, your consolidated shipment can be a number of orders that fill one whole container, or several pallets together as a LCL (less than container load) shipment. Mercator regularly handles consolidated air freight shipments from South Korea, and we have organised UK export consolidated shipments

If you are in the process of organising a consolidated shipment for UK export or UK import, then get in touch with our team who will be glad to help you with a quote.  Our team can be reached by calling (+44) 02392 756 575, emailing sales@mercatorcargo.co.uk or completing the form below and someone will be in touch. 

Request a Quote for Consolidated Shipping